Privacy policy

Privacy Policy

Last updated: May 2026

Strovlin operates this website and online store, including all related features, content, products, tools, and services provided through the platform. Our store is powered by Shopify, which enables us to provide a secure and seamless shopping experience.

This Privacy Policy explains how personal information is collected, used, stored, processed, and shared when you visit our website, create an account, place an order, contact us, or otherwise interact with our services.

By accessing or using our website and services, you acknowledge that you have read and understood the practices described in this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of personal information:

Contact Information

  • Full name

  • Billing address

  • Shipping address

  • Phone number

  • Email address

Payment & Financial Information

  • Credit or debit card details

  • Payment method information

  • Transaction confirmation details

  • Billing information

All payments are processed securely through trusted third-party payment providers.

Account Information

  • Account login details

  • Password

  • Preferences and settings

  • Wishlist and saved items

Transaction Information

  • Products viewed

  • Cart activity

  • Purchases

  • Returns or exchanges

  • Order history

Communication Information

  • Messages sent to our support team

  • Customer service inquiries

  • Reviews or feedback submitted by you

Device & Technical Information

  • IP address

  • Browser type

  • Device information

  • Network connection details

  • Website usage activity

How We Collect Information

Personal information may be collected:

  • Directly from you when you place an order, create an account, contact us, or subscribe to updates

  • Automatically through cookies, analytics tools, and similar technologies when you browse our website

  • Through Shopify and trusted service providers who help operate our store and services

  • From marketing, advertising, or analytics partners

How Your Information Is Used

Your information may be used for the following purposes:

Providing & Improving Our Services

We use personal information to:

  • Process and fulfill orders

  • Arrange shipping and delivery

  • Manage returns, exchanges, and cancellations

  • Provide customer support

  • Personalize your shopping experience

  • Improve website functionality and performance

  • Maintain your account and preferences

Marketing & Promotional Communication

We may send updates related to:

  • New arrivals

  • Exclusive collections

  • Promotions and offers

  • Brand updates

You can unsubscribe from marketing communications at any time.

Security & Fraud Prevention

Information may be used to:

  • Detect suspicious activity

  • Prevent fraud or unauthorized transactions

  • Protect customer accounts

  • Maintain platform and payment security

Legal & Compliance Purposes

We may use or disclose information where required to:

  • Comply with legal obligations

  • Respond to lawful requests from authorities

  • Enforce our terms and policies

  • Protect our rights, customers, or services

How We Share Information

We may share personal information with trusted third parties when necessary to operate our business and provide services.

These may include:

  • Shopify

  • Payment processors

  • Shipping and logistics providers

  • Customer support tools

  • Analytics and marketing providers

  • IT and cloud storage providers

Information may also be shared:

  • To comply with legal obligations

  • During a business transfer or merger

  • With your consent or at your request

We do not sell your personal information to third parties.

Relationship With Shopify

Our store is hosted by Shopify, which helps us provide our products and services securely.

Information you submit on our website may be processed by Shopify and shared with service providers that help operate the Shopify platform.

Shopify may also process certain data to improve performance, security, fraud prevention, analytics, and personalized experiences.

To learn more about how Shopify handles personal information, you may visit Shopify’s Privacy Policy:

https://privacy.shopify.com

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance

  • Remember your preferences

  • Analyze traffic and browsing behavior

  • Personalize your experience

  • Support advertising and marketing activities

You may disable cookies through your browser settings, although certain website features may not function properly.

Third-Party Links

Our website may contain links to third-party websites or platforms.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their policies before providing personal information.

Data Security

Protecting your information is important to us.

We use commercially reasonable security measures, encrypted payment systems, and secure technologies to help protect your personal information.

However, no online platform or transmission method can guarantee complete security.

Data Retention

Personal information may be retained for as long as necessary to:

  • Provide services

  • Maintain your account

  • Complete transactions

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements and policies

Your Rights & Choices

Depending on your location and applicable laws, you may have rights related to your personal information, including:

  • Accessing your personal information

  • Correcting inaccurate information

  • Requesting deletion of your data

  • Opting out of marketing communications

  • Requesting a copy of your information

  • Restricting or objecting to certain processing activities

To make a request, please contact:

care@strovlin.com

We may need to verify your identity before processing certain requests.

Children's Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

International Transfers

Your information may be transferred, stored, or processed outside your country depending on where our service providers and partners operate.

Where required, reasonable safeguards will be used to protect your information during international data transfers.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page along with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy, your personal information, or your privacy rights, please contact:

Strovlin
care@strovlin.com

Haluar Pandey Tola, Barauli
Gopalganj, Bihar 841405
India

Thank you for trusting Strovlin.

Designed with care. Crafted with intention.